Jubilee insurance eyes digitisation to grow market coverage
“The positive growth trajectory across East Africa presents a compelling opportunity for insurers to expand their reach and deepen impact. While momentum in the region is strong, insurance penetration remains relatively low compared to global averages," Abdul said.
Abdul (left) addresses journalists as Mutekhele (right) looks on during a media briefing on updates in the organisation.
KAMPALA - The recently merged Jubilee Insurance Company has disclosed plans to leverage digitisation to grow its customer base and the need to be more innovative to reach a wider market scope.
Jubilee Holdings Limited chairperson Zul Abdul digitisation remains central to the company’s growth strategy, enabling faster underwriting, seamless claims processing, enhanced transparency, and data-driven product innovation.
He was speaking on Wednesday (April 8) in Kampala as Jubilee Insurance hosted a merger event where it unveiled its new brand identity following the amalgamation of Jubilee Health Insurance Company of Uganda Limited and Jubilee Life Insurance Company of Uganda Limited.
The event brought together regulators, partners, brokers, agents, and staff to mark the integration of the two businesses into a single, unified entity.
Abdul said this strategic move strengthens agility, enables the delivery of integrated life and health insurance solutions, and supports the group’s ambition to drive market growth and enhance customer value in Uganda.
He said the growth potential of the insurance sector across East Africa and the opportunities presented by relatively low penetration in the region remain a task that will require customer-tailored products.
“The positive growth trajectory across East Africa presents a compelling opportunity for insurers to expand their reach and deepen impact. While momentum in the region is strong, insurance penetration remains relatively low compared to global averages," Abdul said.
The integration comes at a time when the insurance industry across East Africa is demonstrating strong growth potential, underpinned by shifting consumer needs and a rapidly evolving operating environment.
Jubilee Insurance Uganda Acting CEO Eugine Mutekhele said today’s customers expect seamless, transparent, and tailored experiences that align with their unique needs and lifestyles.